Privacy Notice

Registered name: Babylonlane Ltd

We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.

This privacy notice tells you what to expect us to do with your personal information.

• Contact details

• What information we collect, use, and why

• Our lawful bases for the collection and use of your data

• Where we get personal information from

• How long we keep information

• Who we share information with

• How to complain

Contact details: Email

feedback@babylonlane.com

What information we collect, use, and why

We collect or use the following information to provide services:

• Names and contact details

• Addresses

• Date of birth

• Identification documents

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

• Directly from you

How long we keep information

This depends on the nature of how we come to have received your information.

• Everyday queries that we’ve responded to, will be held for no more than a month after our response, so to allow you to respond back if you would like to do so.

• Where negotiations have concluded successfully on the purchase of a Domain Name then your information will be held for longer as the relevant financial laws will need to be adhered to.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we share information with

• Financial or fraud investigation authorities

• Relevant regulatory authorities

• Organizations we’re legally obliged to share personal information with

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: feedback@babylonlane.com

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last Updated: August 18^th, 2026